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Organisation : Driver and Vehicle Licensing Agency
Job Title : Application Support Engineer – Extended days
Reference Number: 1544514
Closing Date: 7 Jul 2017
Salary : £24,876 – £42,991 These roles may attract a DigiTec – allowance of up to £10k depending on skills and experiene
Contract Type: Permanent
Location: Bristol, England

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Application Support Engineer :

These roles are primarily located in Swansea with the possible option to work from Bristol or Swindon.

Related : Department for Work & Pensions Software Developer :

Would you like the opportunity to contribute to the support and development of new DVLA IT services? If so, our Software Engineer Applications Support role will provide the challenge you are looking for.

We are looking for Software Engineers to support DVLA’s legacy and cloud-based Applications, both internal and public facing.

DVLA’s systems taken more than 4 million driving licence applications every year, there are 33 million vehicles taxed online every year, 6 million card payments taken every year (2nd biggest in the UK), 86 million driver and vehicle records and we take £6 billion in revenue every year (more than Amazon UK).

You will be a highly motivated engineer with excellent problem solving skills and have a passion for learning on one of the largest government computing programmes.

You will be supporting the programme that migrates legacy technology onto new, cloud-based platforms, ensuring that the solutions are supportable and fit for purpose. You will be empowered to enhance the systems, constantly putting continuous improvement at the forefront of the work that you do.

You will have the opportunity to :
** Analyse and resolve service delivery issues
** Demonstrate knowledge of a technical specialism
** Work on your own initiative
** Follow and/or contribute to the development of documented processes
** Monitor technology performance and identify opportunities to improve it – continual improvement ethos
** Develop and maintain good relationships with stakeholders across the business
** Develop own skills and actively coach and develop others
** Develop an understanding of DVLA’s services
** Working collaboratively within a team structure supporting and learning from other team members mentoring junior developers (where applicable)
** Supporting the standardisation of documentation

Role Requirements :
Candidates are required to work within an extended hours shift pattern (6am-2pm and 2pm-10pm). An indicative shift allowance of 20% is applicable for extended hours roles and will have the opportunity to be available on a rota basis to undertake out of hours activities and provide on call cover to support the service

You should note that although your initial working pattern will be as quoted above, the Agency reserves the right to alter, or modify these hours, on appropriate notice, should the need arise.

We will consider requests from candidates for alternative working patterns so long as that pattern can be accommodated with the demands of the role.

Recruitment Process :
An initial sift of your CV will be conducted against the essential criteria, if demonstrated you will be contacted to arrange telephone interview. The final stage of the process will be an interview and assessment.

The interview will consist of a range of question types. These could include questions about your strengths or how you may respond in any particular situation as well as specific examples of things you have done.

We expect the role will be open for applications for up to 4 weeks with candidates being assessed throughout this period.

Salary Range :
SEO = £37,428 to £42,991*
HEO = £29,832 to £32,367*
EO = £24,876 to £25,965*

Salaries awarded will depend on skills and experience.

Apply and further information :
Contact point for applicants –

Sift/interview dates and location :
Interview/Assessments will take place in Swansea during June/July 2017.

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